Shipping policy

Shipping Policy

Thank you for shopping with Prompt Magazine Store.
Below you’ll find details regarding the processing, shipping, and delivery of our art prints and books.

Art Prints Shipping

Processing Time
Art print orders are typically processed within 3–5 business days.
During high-demand periods or limited-edition releases, processing times may be slightly longer.

Shipping Times
Estimated delivery times for prints vary by destination:

  • Italy: 3–7 business days

  • Europe: 5–10 business days

  • Rest of the World: 10–20 business days

Shipping Costs
Shipping costs are automatically calculated at checkout based on your location, carrier, and package weight.

Tracking Your Order
Once your order has been shipped, you’ll receive a confirmation email with tracking information to monitor your package in real time.

Customs and Import Duties
For orders shipped outside the European Union, customs fees or import duties may apply.
These charges are determined by your country’s customs authority and are the responsibility of the customer.

Books Shipping

Book orders are fulfilled directly through Amazon, which handles all aspects of order processing, shipping, and returns.

  • Shipping Times & Costs: Determined by Amazon based on your location.

  • Returns: Managed directly through your Amazon account, according to their return policy.

Shipping Delays & Issues

We do our best to ensure timely delivery; however, delays may occur due to factors beyond our control such as courier delays, customs inspections, or peak seasonal demand.
If your order appears delayed or lost, please contact us for assistance.

Contact Us

For any questions or concerns regarding your art print orders, please contact us at:
📧 info@promptmagazine.store

For book orders, please refer directly to your Amazon account for support.

Thank you for supporting Prompt Magazine Store —
where AI & Digital Art meet collectible print culture.

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